Jeta365 Terms & Conditions

This Terms & Conditions Jeta365 platform (jeta365.app) and all associated services. By creating an account or using our services on Jeta365, you automatically Terms & Conditions deemed accepted. It is therefore important to read this document carefully before using the service.

1 General Terms & Conditions

Jeta365 is an online gaming and betting platform operated for entertainment purposes. By using the platform, users agree to comply with the following general terms and conditions:

• All information provided on Jeta365 must be truthful, accurate, and complete.
• Each individual may operate only one account.
• Exploiting any technical error or vulnerability on the platform is strictly prohibited.
• Any form of fraudulent activity, money laundering, or illegal transactions is strictly prohibited.
• Jeta365 reserves the right at any time to Terms & Conditions reserves the right to make changes.

Jeta365 may investigate or suspend any account where unusual activity is detected. This right applies to ensure the fair and proper operation of the platform.

2 Account Registration

During registration on Jeta365, you are required to provide your full name, date of birth, email address, and mobile number. Accounts created with false information may be closed at any time and any balance held may be forfeited.

• To update any information provided at registration, please contact customer support.
• Users are solely responsible for keeping their account password confidential.
• Transferring your account or allowing a third party to use it is strictly prohibited.
• If you notice any suspicious login activity or unauthorized access, contact our support team immediately.

3 Age Verification & Identity Confirmation

Jeta365 is firmly committed to preventing underage gaming. The platform is strictly for users aged 18 and above. Identity verification may be requested at any time, and users may be required to provide the following documents:

• Scanned copy of National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of the payment method

Withdrawals may be held until verification is complete. Jeta365 aims to complete the verification process within 3 to 5 business days.

4 Deposit & Withdrawal Policy

Deposits on Jeta365 can be made easily via bKash, Nagad, Rocket, and bank transfer. Minimum and maximum limits apply to each payment method and are subject to change from time to time.

• Minimum Deposit: BDT 500 (five hundred taka)
• Maximum Single Deposit: BDT 50,000 (fifty thousand taka)
• Minimum Withdrawal: BDT 1,000 (one thousand taka)
• Withdrawal processing time: 1–24 hours (typically)

Account verification must be completed before a withdrawal can be processed. Withdrawals from unverified accounts will be put on hold. A minimum of one bet must be placed after a deposit before a withdrawal can be requested.

5 Bonus & Promotion Terms

Jeta365 regularly offers a variety of bonuses and promotions. Each offer carries its own terms, and it is important to read them carefully before accepting. General bonus terms are as follows:

• After receiving a bonus, a specified Wagering Requirement must be met before withdrawals are permitted.
• Bonus validity is generally 7 to 30 days — the exact duration will be stated in each offer.
• Multiple bonuses cannot be used simultaneously unless the offer explicitly permits it.
• Bonus funds may not be used to wager on progressive jackpots.
• Registering multiple accounts from the same household or address to claim bonuses is prohibited.

Jeta365 reserves the right to cancel bonuses and suspend accounts in cases of misuse. For any bonus-related queries, please contact our support team.

6 Responsible Gaming Policy

Jeta365 believes gaming should be enjoyable and should never become a source of financial or personal difficulties. That is why we place great importance on responsible gaming.

• You can set daily, weekly, or monthly deposit limits on your account.
• You may request a self-exclusion or cooling-off period at any time.
• If you notice signs of gaming addiction, our support team is always on hand to help.

Remember, gaming is a form of entertainment — not a guaranteed source of income. Never bet more than you can afford to lose. For more information, visit our Responsible Play page.

7 Account Suspension & Closure

Jeta365 may suspend or permanently close any account without prior notice for the following reasons:

• Registering with false or incomplete information
• Operating multiple accounts
• Abusing bonuses or engaging in fraudulent activity
• Engaging in money laundering or suspicious financial transactions
• Exploiting technical vulnerabilities to gain an unfair advantage
• Being a minor or allowing a minor to use an account

Users may also voluntarily close their account. In that case, please contact customer support to arrange a refund of any verified balance.

8 Dispute Resolution Process

If you have a complaint, please contact our customer support team in the first instance. Jeta365 is committed to resolving all complaints fairly and promptly.

• Complaint submission deadline: within 30 days of the relevant incident.
• The support team will provide an initial response within 48 hours.
• Complex matters may take up to 7 business days to resolve fully.

In disputes regarding game outcomes, server logs shall serve as the final evidence. Jeta365 reserves the right to reclaim any winnings incorrectly credited due to a technical error.

9 Right to Make Changes & Amendments

Jeta365 reserves the right at any time to Terms & Conditions partially or fully amend these terms. Users will be notified of significant changes via their account or by email.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay up to date.